Privacy notice
How we handle personal data on kleindiek.com. In short: this site sets no cookies, runs no advertising trackers, and loads nothing from a third party until you ask it to.
Who is responsible
The controller for this website is Kleindiek Nanotechnik GmbH, Aspenhaustraße 25, 72770 Reutlingen, Germany. Data protection enquiries: info@kleindiek.com.
What we collect
Server logs
Our host records standard request data — the page requested, the time, the referring page, your browser’s user-agent string and a truncated IP address. This is needed to serve the site and to detect abuse. Logs are kept for a short period and are not combined with anything else.
Enquiries you send us
If you use the contact form or email us, we receive whatever you put in it — typically your name, work email, organisation, region and your question. We use it to answer you and, where relevant, to route your enquiry to the Kleindiek office or distributor who can help. We do not add you to a mailing list on the strength of an enquiry.
Analytics
We use Umami, a self-hosted, cookieless analytics tool, to count page views in aggregate. It stores nothing on your device, assigns no persistent identifier, does not follow you across sites, and the data never leaves our infrastructure. We can see that a page was viewed; we cannot see who viewed it.
Video
Videos on this site are embedded from YouTube, but they load behind a click-to-play placeholder: no request is made to YouTube or Google until you click play. Once you do, YouTube receives your IP address and device information under its own privacy policy. We use the youtube-nocookie.com domain, which limits the tracking cookies YouTube sets to those needed for playback.
Cookies
This site sets no cookies. Because we store nothing on your device and use no non-essential tracking, no consent banner is required — and we would rather show you the site than a dialog. If you play an embedded video, YouTube may set cookies at that point; that is your choice to make, per video.
Legal bases for processing
We process personal data under the EU General Data Protection Regulation (GDPR). The legal bases are:
- Art. 6(1)(b) GDPR — steps taken at your request prior to entering into a contract, where you contact us about an instrument, a demonstration or a quotation.
- Art. 6(1)(f) GDPR — our legitimate interest in operating a secure website and understanding, in aggregate, which pages are useful. Our assessment is that this interest is not overridden by your rights, because no profile is built and no data leaves our infrastructure.
- Art. 6(1)(c) GDPR — statutory retention obligations under German commercial and tax law, where an enquiry becomes a business transaction.
Your rights
Under Art. 15–21 GDPR you have the right to:
- obtain confirmation of whether we process your data, and a copy of it (Art. 15);
- have inaccurate data corrected (Art. 16);
- have your data erased where the conditions are met (Art. 17);
- obtain restriction of processing (Art. 18);
- receive your data in a portable, machine-readable form (Art. 20);
- object at any time to processing based on legitimate interest (Art. 21) — an email to the address above is sufficient, and no justification is required for direct-marketing objections.
You also have the right to lodge a complaint with a supervisory authority. The authority responsible for us is the Landesbeauftragter für den Datenschutz und die Informationsfreiheit Baden-Württemberg, Lautenschlagerstraße 20, 70173 Stuttgart, Germany.
Data protection officer
To be confirmed — whether a data protection officer has been designated under Art. 37 GDPR, and their contact details.
International transfers
Website hosting and analytics run inside the EU. Where an enquiry concerns the Americas or Asia-Pacific, we forward it to Kleindiek Inc. (USA) or Kleindiek Nanotechnik Asia (Singapore) so that a local engineer can answer you. That transfer is necessary for the pre-contractual steps you requested (Art. 49(1)(b) GDPR) and is limited to the content of your enquiry. You can ask us to keep your enquiry within the EU instead.
Changes
If we change how this site handles personal data, we will update this page. Material changes will be noted here rather than made silently.